We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Improving living standards for working people through economic growth will be the central focus of new laws set to be unveiled by His Majesty The King today [Wednesday 17 July].
Choosing the best way to measure the success of your service.
Standardisation explained.
Performance data against the regulator's service standards for each financial year
A summary of what delivering better integrated care means and how Monitor is supporting the sector.
The Civil Service serves the government of the day and supports them to develop and implement its policies as effectively as possible.
Minimise service downtime and have a plan to deal with it when it does happen.
Work out what success looks like for your service and identify metrics which will tell you what’s working and what can be improved, combined with user research.
The Insolvency Service's commitment to our customers.
Provide a service that everyone can use, including disabled people and people with other legally protected characteristics. And people who do not have access to the internet or lack the skills or confidence to use it.
Develop a deep understanding of users and the problem you’re trying to solve for them.
How civil servants can improve their capability and skills, including learning and development, the Fast Stream and professional networks.
Making sure everyone who needs your service can use it as easily as possible.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Work towards creating a service that solves a whole problem for users, working with other teams and organisations where necessary.
Find out about the VAT domestic reverse charge procedure which applies to the buying and selling of certain goods and services.
Which services need an assessment and how to adapt the Service Standard to different types of service.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
How to choose a name for your service.
Information on enhancing communications resilience and how we work with telecommunication service providers to manage the risk of disruption to public networks.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).