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Actions that parallel exporters to the EEA and intellectual property rights holders need to take.
When to use tables and how to make them accessible.
Understand how to join things up so they make sense to users.
Using an experience map to create a visual representation of users' experience.
How to define your participant criteria, find participants for research and handle incentives.
The user research community is for anyone with an interest in user research and wants to discuss and learn about user research experiences and methods.
Check if you need approval to spend money on a digital or technology service.
Using design patterns and frontend code to make your service consistent with the rest of GOV.UK.
Good Practice Guide (GPG) 44 helps you choose the authenticator that will give you the right level of protection for your service.
This tool allows teams to assess the progress of their transformation programme and identify which areas need more attention.
What to do if you get an email, text message or phone call from GOV.UK One Login that you were not expecting or think may be a scam or a hack.
How to make design prototypes as you build your service.
Deciding what you need technology to do, avoiding lock-in, sharing software and choosing open source.
What to publish on GOV.UK and what to handle inside your service, for example eligibility
The importance of user research in service design and how it helps you understand and build for user needs.
When you should withdraw content, when you should unpublish content, and what content gets labelled as from a previous government.
What being a service assessor involves, and how to become one.
How to assure service quality: types of testing, automation, technical debt, hiring specialists.
The standards and assurance community is for anyone with an interest in government standards and how they can be used to build high quality digital services.
How to measure completion rate: calculations, understanding transactions, what to include, reporting.
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