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This volume is the first in a series of quarterly digests of summaries of our investigations.
A report by the Health Service Ombudsman on an investigation into West Hertfordshire Hospitals NHS Trust
This report is the second in a series of quarterly digests of summaries of our investigations.
In 2014-15 we delivered on our five aims and this report shows the progress we are making as well as the challenges we have faced.
Details of the Parliamentary and Health Service Ombudsman's performance over the past 12 months.
A report on the Ombudsman’s investigations into the deaths of two vulnerable young men. We found significant failings in their mental health care and treatment.
The Annual Report and Accounts 2017-2018 gives details of the Parliamentary and Health Service Ombudsman's performance over the past 12 months.
An investigation report into how the NHS failed to properly investigate the death of a three-year old child
These investigation summaries are from cases closed between July 2014 and September 2014
Our 2016-17 annual report details our performance, including financial reports and statistical information about the complaints we receive.
The home of The Parliamentary and Health Service Ombudsman on GOV.UK. We investigate complaints about government departments and the NHS in England. We do this independently and impartially, without taking sides.
The summaries provide examples of the kind of complaints we handle and we hope they will show that complaining can make a difference.
A report of our investigation into the care and treatment of Averil Hart. We found that Averil's tragic death from anorexia would have been avoided if the NHS had provided appropriate care.
The Ombudsman's report highlights failings in the way the Department for Work and Pensions (DWP) communicated changes to women’s State Pension age.
Details of our performance over the past 12 months.
These investigation summaries are from cases closed between October 2014 and November 2014
This report identifies failings in NHS Continuing Healthcare and makes recommendations for improvements.
These investigation summaries are from cases closed between December 2014 and January 2014
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