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From HM Passport Office
  • This document contains information about Argentina to help HM Passport Office staff process passport applications.

  • This document contains information about Botswana to help HM Passport Office staff process passport applications.

  • This document contains information about Burundi to help HM Passport Office staff process passport applications.

  • This document contains information about Andorra to help HM Passport Office staff process passport applications.

  • This document contains information about Afghanistan to help HM Passport Office staff process passport applications.

  • This document contains information about Kyrgyzstan to help HM Passport Office staff process passport applications.

  • Tells HM Passport Office staff about services offered to Welsh speaking customers.

  • Tells HM Passport Office staff about the procedure for passport applications received from HM armed forces personnel.

  • This document sets out how the Identity and Passport Service (now known as HM Passport Office) will work with the Home Office.

  • Explains the roles and responsibilities of secretaries (for marriages) of synagogues at marriage ceremonies.

  • Further information on the approval of premises as venues for civil marriage and civil partnerships.

  • Find impact indicators on passport applications that were processed within target by the Identity and Passport Service.

  • Examples of changes introduced following customer feedback.

  • Examples of changes we made following customer comments before 2010.

  • Examples of changes we introduced in 2011 following customer feedback.

  • Examples of changes we introduced in 2012 following customer feedback.

  • This newsletter provides marriage registrars in synagogues with information to help you perform your registration duties.

  • The digitisation project aims to scan and digitise civil registration records for England and Wales.

  • This document covers what happens at the General Register Office once an adoption order is received.

  • Tells HM Passport Office staff how to deal with an application if a customer cannot send us the supporting documents we need to prove their identity, entitlement and British nationality.