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Examples of changes introduced following customer feedback.
Examples of changes we made following customer comments before 2010.
Examples of changes we introduced in 2011 following customer feedback.
Examples of changes we introduced in 2012 following customer feedback.
This newsletter provides marriage registrars in synagogues with information to help you perform your registration duties.
The digitisation project aims to scan and digitise civil registration records for England and Wales.
This document contains information about Kiribati to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff what to do when customers tell us about the death of a passport holder.
Examples of changes introduced by HM Passport Office following customer feedback.
This document contains information about Niue to help HM Passport Office staff process passport applications.
This document contains information about Ireland to help HM Passport Office staff process passport applications.
This document contains information about Costa Rica to help HM Passport Office staff process passport applications.
This document contains information about Croatia to help HM Passport Office staff process passport applications.
This document contains information about Vanuatu to help HM Passport Office staff process passport applications.
This document contains information about Monaco to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how customers can apply for a passport using the digital premium service.
This document contains information about Tonga to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to deal with the collective passport process.
Tells HM Passport Office staff how to deal with passport applications when the customer’s signature does not match their name.
Examples of changes we introduced in 2014 following customer feedback.
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