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From HM Passport Office
  • This document contains information about Bahrain to help HM Passport Office staff process passport applications.

  • This document contains information about Democratic Republic of the Congo to help HM Passport Office staff process passport applications.

  • Examples of changes we introduced in 2014 following customer feedback.

  • This document contains information about Bermuda to help HM Passport Office staff process passport applications.

  • This document contains useful information about Georgia which will assist HM Passport Office staff process passport applications.

  • This document contains information about Cuba to help HM Passport Office staff process passport applications.

  • This document contains information about Laos to help HM Passport Office staff process passport applications.

  • Tells HM Passport Office staff how to deal with customer questions made through Members of Parliament.

  • Tells HM Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and our goods and services.

  • This document contains information about Cayman Islands to help HM Passport Office staff process passport applications

  • This document contains information about Rwanda to help HM Passport Office staff process passport applications.

  • This document contains information about Norway to help HM Passport Office staff process passport applications.

  • This document contains information about Luxembourg to help HM Passport Office staff process passport applications.

  • This document contains information about Mauritius to help HM Passport Office staff process passport applications.

  • This document contains information about Antigua and Barbuda to help HM Passport Office staff process passport applications.

  • This document contains information about Republic of the Congo to help HM Passport Office staff process passport applications.

  • This document contains information about the Cook Islands to help HM Passport Office staff process passport applications.

  • This document contains information about Sweden to help HM Passport Office staff process passport applications.

  • This guidance tells His Majesty’s Passport Office staff what to tell customers who ask about visas or requirements for foreign travel.

  • This document contains information about Greece to help HM Passport Office staff process passport applications.