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What to do if you think your electricity bills are high or electricity meter is faulty.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
Non-statutory technical standards for the design, maintenance and operation of sustainable drainage systems to drain surface water.
How to claim compensation yourself or if using a claims management company, check they're authorised, your rights and their obligations.
This document explains and gives guidance on issues which are likely to arise from the regulations on private sewers transfer.
A basic guide for businesses on the Consumer Protection from Unfair Trading Regulations.
Renting a car doesn’t always go smoothly. Things can go wrong before, during or after the rental, make sure you protect yourself by reading our advice.
The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.
The Guidance on the Implementation of the Sunbeds (Regulation) Act 2010 is for local authority authorised officers to support enforcement.
What you can expect if you request a meter test.
Give information to consumers when selling food that is loose or hasn't been prepacked by another producer.
How intermediaries such as landlords are required to pass through to end users energy price support provided by the Energy Price Guarantee, Energy Bills Support Scheme, Energy Bill Relief Scheme and Energy Bills Discount Sch…
How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).
Import supply meters affected by onsite renewable electricity generation.
Information and resources.
Getting a fair deal when choosing a vet practice and treatments for your pet.
Supporting the alcohol and retail industries to market their products responsibly, with the aim of protecting the public and informing consumers.
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
Guidance for UK jewellery importers and exporters.
An Order which introduces legal obligations on funeral directors and crematorium operators.
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