Guidance
Funerals Market Investigation Order 2021
An Order which introduces legal obligations on funeral directors and crematorium operators.
Documents
Details
The Order was made under the market investigations provisions of the Enterprise Act 2002.
The Competition and Markets Authority’s (CMA) funerals market investigation identified a number of concerns with the sector, including that prices for similar services differed between funeral directors and the way that information was provided made it hard for families to compare prices and choose the right combination of services. This Order introduces a range of new legal obligations on funeral directors and crematorium operators to tackle the problems identified by the CMA.