Guidance and regulation

What UK bus and coach operators need to do to provide services, tours, holidays and trips into Europe and other countries.

• From: Department for Transport and 2 others
• Updated: 28 September 2021

Voluntary guidelines that PSV operators should comply with when carrying passengers to designated Sporting Events

• From: Traffic Commissioners for Great Britain
• Updated: 19 July 2023

This document sets out how the traffic commissioners will handle complaints.

• From: Traffic Commissioners for Great Britain
• Updated: 31 May 2024

This document sets out how the traffic commissioners will avoid excessive hours of work.

• From: Traffic Commissioners for Great Britain
• Updated: 31 May 2024

Guidelines to traffic commissioners, the limousine industry and the public on the operation of minibuses, limousines and similar vehicles.

• From: Traffic Commissioners for Great Britain
• Updated: 9 January 2024

Find driver and vehicle software and IT systems that can report on performance measures for the DVSA earned recognition scheme for vehicle operators.

• From: Driver and Vehicle Standards Agency
• Updated: 8 May 2024

Apply to become an authorised audit provider for the Driver and Vehicle Standards Agency (DVSA) earned recognition scheme, and how to carry out audits.

• From: Driver and Vehicle Standards Agency
• Updated: 20 December 2023

How to apply to become a validated IT supplier for the Driver and Vehicle Standards Agency (DVSA) earned recognition scheme.

• From: Driver and Vehicle Standards Agency
• Updated: 16 November 2023

Translations of the service to pay a DVSA fine for vehicle defects, breaking the rules around drivers’ hours, and other offences.

• From: Driver and Vehicle Standards Agency
• Updated: 12 December 2023

This document sets out the traffic commissioners' appraisal scheme.

• From: Traffic Commissioners for Great Britain
• Updated: 22 February 2021

A guide to the Driver and Vehicle Standards Agency (DVSA) earned recognition scheme.

• From: Driver and Vehicle Standards Agency
• Updated: 23 June 2022

Responsibilities of road haulage and road passenger transport managers, and the skills and knowledge they need.

• From: Driver and Vehicle Standards Agency and 1 others
• Updated: 5 November 2021

How operators can improve or maintain security to reduce violence on buses and coaches, or at stations and depots.

• From: Department for Transport
• Updated: 30 July 2018

This document sets out how the traffic commissioners will process travel and subsistence claims.

• From: Traffic Commissioners for Great Britain
• Updated: 5 February 2024

This document sets out how the traffic commissioners will conduct themselves.

• From: Traffic Commissioners for Great Britain
• Updated: 22 February 2021

Bus operators using ADL Enviro200 and Enviro300 buses need to carry out urgent safety inspections, as there are safety concerns with the vehicles' suspension.

• From: Driver and Vehicle Standards Agency
• Updated: 17 May 2019

This document sets how the traffic commissioners engage with stakeholders and approach consultations.

• From: Traffic Commissioners for Great Britain
• Updated: 25 March 2021

Temporary changes made to enable operators and auditors to carry out audits remotely.

• From: Traffic Commissioners for Great Britain
• Updated: 20 April 2020

A guide to the induction training available to traffic commissioners and their continual professional development.

• From: Traffic Commissioners for Great Britain
• Updated: 22 February 2021

This document sets out the structure of the traffic commissioners and how they internally report issues.

• From: Traffic Commissioners for Great Britain
• Updated: 5 February 2024