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Information about annual rent increases limit from April 2024
This guidance delivers on the government’s commitment in response to the Coroner’s 'prevention of future deaths' report on the death of 2-year-old Awaab Ishak due to mould in the home.
Key messages Health risks Damp and mould primarily affect the airways and…
Outcomes landlords must deliver about the safety and quality of tenants’ homes.
To help tenants and landlords understand what is expected under the consumer standards and how landlords might deliver the outcomes of the standards.
Outcomes landlords must deliver about being open with tenants and treating them with fairness and respect so that tenants can access services, raise complaints, influence decision making and hold their landlord to account.
Outcomes landlords must deliver about engaging with other relevant parties so that tenants can live in safe and well-maintained neighbourhoods and feel safe in their homes.
Outcomes social landlords must deliver about the fair allocation and letting of homes and how tenancies are managed and ended by landlords.
What is involved in regulatory judgements and gradings
This page provides details on how to register or de-register as a social housing provider and includes application forms.
This page includes the Governance and Financial Viability Standard that registered providers of social housing must comply with alongside a supporting Code of Practice.
Details of the TSMs as defined by the regulator and requirements of the regulator in relation to these TSMs that all registered providers must meet.
How we carry out inspections of landlords
The information required by the Regulator of Social Housing and the deadlines for submission.
This rent standard applies from 1 April 2023 to 31 March 2024
What we do and how we approach regulating landlords.
This document details the basis upon which providers are required to conduct tenant perception surveys to generate a subset of TSMs (tenant perception measures).
Details of the current rent standard
How we will approach consumer regulation from 1 April 2024.
This page includes the Value for Money Standard that registered providers of social housing must comply with and the supporting Code of Practice.
A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
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