We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Your rights as a passenger when travelling by sea and inland waterway.
Travel and passenger rights and the measures in place to minimise disruption.
Documents on meeting the maritime passenger rights regulation, including staff training, disability needs, compensation and scope.
It’s everyone’s journey It’s everyone’s journey is a communications…
Introduction These guidance notices are intended to provide general…
Introduction Under the provisions of the Maritime passenger rights under…
Introduction This guidance will be of interest to ferry and cruise…
Introduction Generally, the Maritime passenger rights under Regulation…
Guidance for passengers The maritime passenger rights under Regulation…
Introduction The maritime passenger rights under Regulation (EU) 1177/2010…
Introduction This guidance is intended to provide general information on…
Introduction This guidance is intended to provide the passenger with some…
Introduction This guidance aims to provide clarity on the scope and…
Advice for passengers on their rights when travelling by sea and on inland waterways.
The roles of the MCA, as Maritime Passenger Rights National Enforcement Body, and the voluntary UK Complaint Handling Bodies.
About the safety requirements for people of reduced mobility on domestic passenger ships.
Advice for ferry and cruise passengers to help them understand their rights in respect of compensation following an accident at sea.
This treaty was presented to Parliament in August 2014.
Advice on how to meet the quality standards required by Article 13 Merchant Shipping (Passengers’ Rights) (Amendment etc) (EU Exit) Regulations 2019
You have certain rights when you travel in, to and from the UK by sea and on inland waterways.
Details of UK National Enforcement Body (NEB) activities for 2013-2014
The Maritime and Coastguard Agency's enforcement policy statement about how to apply the maritime passenger rights within the EU regulation 1177/2010
Apply for funding to improve the accessibility of ferry operations on the Isle of Wight and the Isles of Scilly.
An example document outlining how a carrier or operator should present its quality standards for disabled people and people with reduced mobility needs.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).