Maritime passenger rights

Regulations and guidelines about the rights of maritime passengers.

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Guidance and regulation

• Maritime passenger rights: your journey
  • Detailed guide
  • 22 February 2022
  • Department for Transport
• Passenger travel to the EU by air, rail or sea
  • Detailed guide
  • 31 December 2020
  • Department for Transport
• Maritime passenger rights: implementation requirements
  • Guidance
  • 26 January 2021
  • Department for Transport and Maritime and Coastguard Agency
• Passenger rights when travelling by sea and inland waterways
  • Guidance
  • 3 November 2022
  • Maritime and Coastguard Agency
• MGN 504 (M) Maritime Passenger Rights - role of the National Enforcement Body
  • Guidance
  • 1 December 2022
  • Maritime and Coastguard Agency

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News and communications

• P&O Ferries: staff redundancies and suspension of services
  • 17 March 2022
  • Department for Transport
  • Oral statement
• Government offers £1 million accessibility boost to ferries to the Isle of Wight and Isles of Scilly
  • 1 October 2021
  • Department for Transport
  • News story
• Disabled passengers set for more accessible journeys at sea
  • 22 January 2020
  • Department for Transport
  • News story
• New rights for maritime passengers
  • 18 December 2012
  • Department for Transport
  • Press release
• Application of Part 3 of the Equality Act to ships and hovercraft
  • 13 January 2011
  • Department for Transport
  • Written statement

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Research and statistics

• Summary of the MCA disabled passenger satisfaction survey 2019
  • 19 October 2020
  • Maritime and Coastguard Agency
  • Research
• MCA Disabled passenger satisfaction survey 2018
  • 3 June 2019
  • Maritime and Coastguard Agency
  • Official statistics

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Policy papers and consultations

• Small Seagoing Passenger Ship Code
  • 3 October 2016
  • Maritime and Coastguard Agency
  • Consultation outcome
  • Date closed 10 April 2015
• Rail, aviation and maritime: applying the Consumer Rights Act
  • 6 September 2016
  • Department for Transport
  • Consultation outcome
  • Date closed 30 November 2015
• Sea and inland waterway passenger rights
  • 4 March 2013
  • Department for Transport
  • Consultation outcome
  • Date closed 16 November 2012
• Ships and hovercraft: Equality Act 2010, application of part 3
  • 13 January 2011
  • Department for Transport
  • Consultation outcome
  • Date closed 07 April 2011

See more policy papers and consultations in this topic

Organisations

• Maritime & Coastguard Agency
• Department for Transport