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Consumer rights and issues

Policy papers and consultations

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261 results sorted by Updated (newest)
  • Government response to the recommendations in the Working Group on Product Recalls and Safety report.

    First published during the 2016 to 2019 May Conservative government

  • This call for evidence aims to gather data and information on the market for laser pointers and how they are used.

    First published during the 2016 to 2019 May Conservative government

  • Seeks views on proposals to place restrictions on the level of fees that regulated claims management companies (CMCs) can charge consumers.

    First published during the 2015 to 2016 Cameron Conservative government

  • This call for evidence asks for views on the matters that the government should take into account in considering how to reduce the cost of energy in the longer term.

  • Seeking views on updating the Security and Emergency Measures (Water Undertakers) Directions to take into account the new WSSL regime.

    First published during the 2016 to 2019 May Conservative government

  • Explains the Consumer Protection Partnership’s work to date and sets out its current areas of concern.

  • The draft Domestic Gas and Electricity (Tariff Cap) Bill will impose a price cap on domestic standard variable tariffs (SVTs) and default tariffs.

    First published during the 2016 to 2019 May Conservative government

  • Seeking your views on a strategic policy statement to Ofwat.

    First published during the 2016 to 2019 May Conservative government

  • We're seeking your views on the performance of the Groceries Code Adjudicator (GCA).

    First published during the 2016 to 2019 May Conservative government

  • We're seeking views on the UK implementation of the Recreational craft and personal watercraft directive.

    First published during the 2016 to 2019 May Conservative government

  • This letter shows how the ICO is ensuring its approach to regulation supports innovation.

    First published during the 2016 to 2019 May Conservative government

  • A call for evidence on consumer protection measures applying to the re-sale of tickets for entertainment and sporting events.

  • Government response to the review of consumer protection measures in the online ticket resale market.

    First published during the 2016 to 2019 May Conservative government

  • Explains regulation of pub-owning businesses dealings with their tied tenants.

    First published during the 2015 to 2016 Cameron Conservative government

  • We're seeking views on how the Small Business Commissioner will handle complaints.

    First published during the 2016 to 2019 May Conservative government

  • This document explains how water companies make sure they can provide a secure supply of water to homes and businesses in their area.

    First published during the 2016 to 2019 May Conservative government

  • Seeking views on proposed changes to the ATOL consumer protection scheme.

    First published during the 2016 to 2019 May Conservative government

  • Sets out the levels at which claims management regulation fees paid by claims management companies (CMCs) will be set for 2017 to 2018.

    First published during the 2016 to 2019 May Conservative government

  • Seeking views on the appeals process allowing water companies to challenge Ofwat’s decision to revise certain codes that regulate the retail market.

    First published during the 2016 to 2019 May Conservative government

  • This review considered whether there is a need for additional regulation or incentives to boost cyber risk management in the wider economy.

    First published during the 2016 to 2019 May Conservative government