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This research evaluated the national roll-out of HMRC's new service for customers needing extra support.
Research exploring professional tax agents’ perceptions of how the tax agent market has recently changed and may change in the near future.
Research exploring small and medium-sized businesses’ use of tax agents and the decision making process surrounding this.
Research exploring any behavioural effects on tax agents after incorporating HM Revenue & Customs' risk triggers in tax return software.
Research to better understand the administrative burden on businesses of complying with tax obligations and to update HMRC's estimates of the burden.
Qualitative research into why people donate, and the use of tax reliefs amongst individuals earning over £100,000 pa.
Qualitative research to understand the use of commercially available third party software used by businesses for producing VAT returns.
This report summarises the take-up and use of Research and Development tax credits, and assesses their impact on R&D investment in the UK.
The final review of the new administrative approach to IR35 (the Intermediaries legislation).
A demographic segmentation of paid tax agents based on their digital needs and attitudes, and the support they will require to transition to digital.
Research conducted of employers to explore issues of interest to HMRC and to look in more depth at any problems employers had experienced.
Research on small and medium enterprises’ and individuals’ views and attitudes towards tax compliance.
Survey research into Small and Medium Enterprises’ awareness of and response towards HMRC’s Evasion Publicity Campaign.
Survey research into individuals’ awareness of and response towards HM Revenue and Customs' Evasion Publicity Campaign.
Analysis to estimate the price elasticities of demand for different types of alcohol in both the on- and the off-trade in the UK.
Research to test customer response to the Annual Tax Summary web content and exploring likely customer behaviour after visiting the web page.
Research carried out by ICM Research Ltd among HM Revenue & Customs' stakeholders in 2014.
To gain an understanding of what encourages and deters donors from claiming Gift Aid, and to reveal causes of incorrect and ineligible claims.
Dataset for Corporation Tax returns where the accounting period end date is between 1 April 2001 and 31 March 2013, which had been received by June 2014.
Understanding the experience of Small and Medium Enterprises (SME) accessing HM Revenue and Customs (HMRC) education.
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