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Aviation passenger experience

Research and statistics

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24 results that are All research and statistics, sorted by Updated (newest)
  • Summary This publication covers passengers’ experiences of security screening at five UK airports: Heathrow, Gatwick, Stansted, Luton and Manchester…

  • Operational improvements that could improve the performance of Heathrow, Gatwick, Stansted airports and enhance the passenger experience.

  • This report summarises people's experiences of and attitudes towards air travel. The report is based on a module of questions included in the Office for National Statistics' Omnibus Survey in February 2010. The quest…

  • This report summarises findings from a set of questions on air passengers’ experiences at seven UK airports (Heathrow, Stansted, Manchester,…