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Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Research into the Child Trust Fund and its delivery.
These statistics are based on HMRC’s annual Survey of Personal Incomes, a representative sample survey of the tax records of individuals in HMRC’s PAYE, Self Assessment and repayment claims administrative systems.
All material relating to the OTS review of tax reliefs, allowances and exemptions, for businesses and individuals.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Research into how people who receive tax credits inform HM Revenue and Customs of their income, work and hours.
Research to see if customers know when to report changes in relationships, specifically regarding new relationships.
Research into European migrant workers understanding and experience of the tax credit system.
Research into the experiences of the Chinese and Indian populations when claiming tax credits.
Research into the Black, Asian and Minority Ethnic communities experiences with HMRC services.
Research on European migrant workers understanding and experience of claiming tax credits.
Research looking into the Children's Centres outreach initiative.
Research into the results of the 2009 Children's Centre survey.
Research looking at customers understanding and experiences of overpayment relating to the tax credits system.
Research into new and updated products within the tax credits claim pack.
Executive summary of analysis into the effectiveness of redesigned tax credits renewals guidance and recommendation for industrialisation.
Research into the move of lone parents' claims from Income Support to Child Tax Credit.
Research on revised Child Benefit claim form and guidance notes.
Research into ideas testing and identifying plans for Small and Medium Enterprises (SMEs) and agents.
Research to assess the reaction of customers to service schemes and discover how they might be improved.
Research into the nature, profile and behaviours of the financial agent community when dealing with HM Revenue and Customs.
Research on how HMRC Processing Customer Relationship Managers can help provide a better service for tax agents.
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