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A set of profiles highlighting common barriers users face when accessing digital services and tips for designing services everyone can use.
I couldn’t buy my sister the present she really wanted for her birthday…
I’m training my software to understand my voice commands. In the meantime,…
My screen magnifier has made it possible for me to use the web again. I…
Websites can be so distracting. It takes me ages to do anything sometimes,…
I don’t like having to ring call centres - it’s too noisy and people don’t…
I’m fluent in British Sign Language, but people don’t realise it’s…
My spelling’s bad and forms take me ages to fill in, but I have to get…
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