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When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Check if you qualify for a refund of Income Tax and National Insurance contributions paid, or a waiver of payments being made, in settlement of disguised remuneration scheme use.
Find out about repayment and remission of customs duties by HMRC and how to apply.
A statement from the CMA on consumer protection law in relation to cancellations and refunds due to coronavirus
Reclaim VAT you’ve paid on goods and services bought in the UK on or before 31 December 2020.
How to claim a VAT refund in the UK if you're established outside the UK.
Student Loans Company improves online customer experience with introduction of new digital refund service.
Reclaim VAT you've paid on goods and services bought in the UK to use in your business if you’re registered as a business outside the UK.
Don’t include personal or financial information like your National Insurance number or credit card details.
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