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Customer service standards for visa applications and settlement if you're applying from inside or outside the UK.
Guidance for job applicants who have been invited to complete the Customer Service Skills Test.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
This page brings together departmental annual status reports on customer service telephone lines.
Customer service standards for work visa applications if you're applying from inside or outside the UK.
The Insolvency Service's commitment to our customers.
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
A guide for central government departments, public bodies and private partners on prefix number selection for customer service telephone helplines.
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
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