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The Competition and Market Authority (CMA)'s work aims to tackle potentially harmful online selling practices.
Rules for online and distance selling for businesses
You must provide certain information if you’re selling goods or services…
As well as the rules for distance selling, there are extra rules for…
Find a BFPO number, send mail to and from British forces personnel and their families
You can use the British Forces Post Office (BFPO) to send a letter or…
You can only use the enduring families free mail service to send things to…
You must: use a printed address label or write the address clearly in…
You must complete a customs declaration if you’re sending a parcel. Write…
The cost of using British Forces Post Office (BFPO) depends on the size…
Not all UK online retailers are able to send things to a BFPO address.…
You cannot send some items in BFPO mail, including: alcohol arms and…
You can send letters (also known as ‘blueys’) and parcels for free to…
You may be able to claim compensation if your post: does not arrive within…
What you need to do now that the eCommerce Directive no longer applies to the UK.
Winding-up orders secured against two connected companies
How to pay the VAT due on your One Stop Shop VAT (OSS) Return and how long it takes for your payment to reach HMRC.
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
Find out how to work out what VAT to charge when goods are sold if you’re an online marketplace operator.
Safety information for consumers.
Don’t include personal or financial information like your National Insurance number or credit card details.
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