If you did not get your discount for winter 2024 to 2025

If you’re entitled to the discount but have not received it yet, you can contact the Warm Home Discount Scheme until 31 March 2025. 

They cannot help with new applications.

If you live in Scotland you will need to contact your energy supplier instead.

Warm Home Discount Scheme helpline
Telephone: 0800 030 9322
Monday to Friday, 8am to 6pm
Find out about call charges

Warm Home Discount Scheme
PO Box 14127
Selkirk
TD7 9AH