If you’re on a low income in England and Wales

The Warm Home Discount Scheme for winter 2024 to 2025 has closed. It will reopen in October 2025.

Find out what to do if you’re entitled to the discount but have not received it yet.

If you do not get the Guarantee Credit element of Pension Credit, you may still be eligible for the Warm Home Discount.

You may be eligible if all of the following applied on 11 August 2024:

  • your energy supplier is part of the scheme
  • you (or your partner) get certain means-tested benefits or tax credits
  • your property has a high energy cost score based on its characteristics
  • your name (or your partner’s) is on the electricity bill

This is known as being in the ‘core group 2’.

Qualifying benefits and tax credits

The qualifying means-tested benefits are:

  • Housing Benefit
  • income-related Employment and Support Allowance (ESA)
  • income-based Jobseeker’s Allowance (JSA)
  • Income Support
  • the ‘Savings Credit’ part of Pension Credit
  • Universal Credit

You could also qualify if your household income falls below a certain threshold and you get either:

  • Child Tax Credit
  • Working Tax Credit

Your energy cost score

Your property must have a high energy cost score to be eligible for the scheme.

This is not based on the actual energy costs in your energy bill. It’s calculated based on your property’s type, age and floor area.

Check if you’re eligible for the discount online

If you’re eligible

Your electricity supplier will apply the discount to your bill by 31 March 2025. The money is not paid to you.