If you’re on a low income in England and Wales

If you do not get the Guarantee Credit element of Pension Credit, you may still be eligible for the Warm Home Discount.

You may be eligible if all of the following applied on 24 August 2025:

This is known as being in the ‘core group 2’.

Qualifying benefits

The qualifying means-tested benefits are:

  • Housing Benefit
  • income-related Employment and Support Allowance (ESA)
  • income-based Jobseeker’s Allowance (JSA)
  • Income Support
  • the ‘Savings Credit’ part of Pension Credit
  • Universal Credit

How to get the discount

You’ll get a letter between late October 2025 and early January 2026 if:

  • you’re eligible for the scheme
  • you might be eligible for the scheme, but you need to give more information

Contact the Warm Home Discount Scheme if you do not get a letter by early January 2026.

If you’re eligible for the scheme, your letter will confirm you do not need to do anything. Your electricity supplier will apply the discount to your bill by 31 March 2026.

If you need to give more information, your letter will tell you to call the helpline by 28 February 2026 to confirm your details.