Book an HMCTS approved intermediary to attend a hearing
Use this form to book an intermediary to support a service user or client attending a court or tribunal hearing.
Applies to England, Scotland and Wales
Documents
Details
In Scotland this guidance only applies to HMCTS tribunals.
This form is for commissioning bodies and legal representatives. Before using this form, read the guidance on HMCTS approved intermediary services.
Use this form to book an approved HMCTS intermediary for a court or tribunal hearing. You must request an assessment of the service user or client before you can book an intermediary to attend a hearing.
Some managed and approved service providers (MASPs) have an online booking portal in place of forms. See the information in the MASPs guide.
Complete section A of the form and then email a copy to your chosen approved intermediary. There is further guidance on the assessment booking steps within the form.
Revisit the assessment request form page for information about funding, payment and changes to bookings.
Cancel or change a booking
If you need to cancel or change a booking, contact the provider at the earliest opportunity. If costs have already been incurred, they will submit an invoice.
The provider will apply charges if:
- you cancel a booking 3 or fewer working days before the hearing date
- a hearing scheduled for more than one day finishes earlier than expected
You must also tell the court or tribunal that you have changed or cancelled the booking. If you do not, and HMCTS has to pay additional costs, the judge may choose to pass those costs onto you.
Further help and support
If you have any further questions about HMCTS appointed intermediary services, email HMCTSContractedServices@justice.gov.uk.
Updates to this page
Published 1 April 2022Last updated 28 September 2022 + show all updates
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Change to add notes about cancellation fees
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Uploaded new version of the form.
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First published.