Research and analysis

Segmenting businesses by their travel behaviour

Findings from interviews with transport orientated bodies and a review of the existing evidence on business travel behaviour.

• From: Department for Transport
• Published: 23 March 2015

Documents

Evidence base review of business travel behaviour to inform development of a segmentation of businesses: executive summary

PDF, 2.51 MB, 16 pages

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Evidence base review of business travel behaviour to inform development of a segmentation of businesses: main report

PDF, 29.2 MB, 197 pages

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Evidence base review of business travel behaviour: report on qualitative interviews

PDF, 9.55 MB, 93 pages

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Details

Evidence base review investigating business travel behaviour in particular:

• how we can define business travel
• the factors which determine business travel behaviour

Understanding the travel behaviour of businesses and organisations is core to the Department for Transport (DfT) and its work. Over recent years DfT has expanded its understanding of individual’s travel choices, but there is currently a lack of evidence on business travel.

Interviews were conducted with transport orientated groups to:

• fill gaps in published evidence
• help understand the role of organisations, such as intermediaries, in the relationship between employers and government

Published 23 March 2015