Guidance

Complain about the Office of the Immigration Services Commissioner

Form and guidance for submitting a complaint about the Office of the Immigration Services Commissioner (OISC).

• From: Office of the Immigration Services Commissioner
• Published: 16 April 2013
• Last updated: 6 June 2019 — See all updates

Documents

Complain about the OISC - Complaint Form (2018)

MS Word Document, 44 KB

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Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@oisc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Complain about the OISC - procedure

PDF, 398 KB, 13 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@oisc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This form can be used to submit a complaint about the OISC or its staff. The guidance explains the procedure in more detail and looks at:

• the scope of the complaints procedure
• informal and formal resolution
• timescales
• recording formal complaints

Published 16 April 2013
Last updated 6 June 2019 + show all updates

1. 6 June 2019

   The complaint procedure has been updated.

2. 21 January 2016

   New complaints procedure published

3. 16 April 2013

   First published.