Form

Complain about the Immigration Advice Authority

Form and guidance for submitting a complaint about the Immigration Advice Authority (IAA).

• From: Immigration Advice Authority
• Published: 16 April 2013
• Last updated: 6 June 2019 — See all updates

Documents

Complain about the Immigration Advice Authority: complaint form (2018)

MS Word Document, 44 KB

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Details

This form can be used to submit a complaint about the Immigration Advice Authority or its staff. The guidance explains the procedure in more detail and looks at:

• the scope of the complaints procedure
• informal and formal resolution
• timescales
• recording formal complaints

Published 16 April 2013

Last updated 6 June 2019 + show all updates

1. 6 June 2019

   The complaint procedure has been updated.

2. 21 January 2016

   New complaints procedure published

3. 16 April 2013

   First published.