Statutory guidance

OISC complaints scheme - June 2023

How the Office of the Immigration Services Commissioner (OISC) deals with complaints against people providing immigration services.

• From: Office of the Immigration Services Commissioner
• Published: 9 December 2012
• Last updated: 1 June 2023 — See all updates

Documents

OISC Complaints Scheme 2023

PDF, 405 KB, 15 pages

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Details

This document explains how the OISC deals with complaints against people who:

• provide immigration advice or services
• are employed by a regulated organisation and are working under its supervision

It also provides details of our new correspondence address.

Published 9 December 2012
Last updated 1 June 2023 + show all updates

1. 1 June 2023

   The correspondence address has been updated.

2. 24 March 2020

   UPDATED 2020 version of the scheme

3. 17 May 2017

   HTML version added

4. 8 June 2015

   New OISC complaints scheme has been published.

5. 9 December 2012

   First published.