Research and analysis

Enhancing the impact of consumer remedies through research

Materials presented at the second UKCN consumer remedies project workshop on 9 December 2016.

• From: Competition and Markets Authority
• Published: 23 February 2017

Documents

Testing in a regulatory environment

PDF, 1.15 MB, 31 pages

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Ofgem – approach to trialling

PDF, 786 KB, 13 pages

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Summary of FCA presentation titled ‘Learning by doing’

PDF, 121 KB, 2 pages

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Details

The project aims to improve UK Competition Network (UKCN) members’ understanding of the selection, design, testing and evaluation of demand-side remedies.

The documents set out the different options available to regulators to research and test proposed interventions in customer-facing markets. The options discussed include:

• consumer research
• laboratory experiments
• quasi-experimental techniques
• randomised controlled trials

Published 23 February 2017