Research and analysis

HMRC Large Business Customer Survey: 2009 results

Research into the Large Business Customer Survey results from 2009.

• From: HM Revenue & Customs
• Published: 19 August 2010

Documents

Large Business Customer Survey: report

Ref: HMRC Research Report 102

PDF, 792 KB, 87 pages

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Large Business Customer Survey 2009: questionnaire

PDF, 87.5 KB, 27 pages

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Public Bodies customer research

PDF, 174 KB, 35 pages

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Details

Research report looking at the results from the customer survey which is carried out annually to help improve the relationship between HM Revenue and Customs and large businesses. This report includes an update on the customer experience from the 2008 survey.

Published 19 August 2010