Guidance

Interview process: caseworker guidance

Tells HM Passport Office staff what an interview is, who must attend, how a customer books an appointment and the types of interviews we offer.

• From: HM Passport Office
• Published: 10 November 2021
• Last updated: 13 May 2024 — See all updates

Documents

Interviews: overview of the interview process

PDF, 258 KB, 22 pages

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Details

This guidance tells HM Passport Office staff:

• what a passport interview is
• who must attend a passport interview
• how a customer books a passport interview

We are aware this publication may have accessibility issues. We are reviewing it so that we can fix these. Read more about our accessible documents policy.

Published 10 November 2021
Last updated 13 May 2024 + show all updates

1. 13 May 2024

   This guidance has been updated to reflect the geographical names index to change the Republic of Ireland to Ireland.

2. 19 October 2022

   Guidance updated to reflect the change from Her Majesty Queen Elizabeth II to His Majesty King Charles III.

3. 10 November 2021

   First published.