Guidance

Travel documents issued by UK government offices: caseworker guidance

Tells HM Passport Office staff how to deal with emergency passports and travel documents.

• From: HM Passport Office
• Published: 9 November 2021
• Last updated: 31 July 2024 — See all updates

Documents

Travel documents issued by UK government authorities (accessible)

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Travel documents issued by UK government offices

PDF, 352 KB, 19 pages

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Details

This guidance tells HM Passport Office staff how to deal with emergency passports and travel documents issued by UK officials that we receive as part of a passport application.

Published 9 November 2021
Last updated 31 July 2024 + show all updates

1. 31 July 2024

   Guidance updated to reflect that ARD (Application Receive Domain) will automatically populate the address for the return of travel documents.

2. 24 November 2022

   Updated guidance.

3. 3 October 2022

   Accessible version added.

4. 9 November 2021

   First published.