Guidance

Windrush passport applications and questions: caseworker guidance

Tells HM Passport Office staff how to examine passport applications and respond to customers affected by the Windrush scheme.

• From: HM Passport Office
• Published: 19 December 2022
• Last updated: 9 August 2024 — See all updates

Documents

Windrush passport applications and customer questions

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This guidance tells HM Passport Office staff how to examine passport applications and respond to customers affected by the Windrush scheme. It also covers questions from the media, Members of Parliament and United Kingdom Visas and Immigration (UKVI).

Published 19 December 2022
Last updated 9 August 2024 + show all updates

1. 9 August 2024

   This guidance has been updated to clarify how examiners must send the Windrush letter.

2. 19 December 2022

   First published.