Guidance

Vulnerability considerations: caseworker guidance

Tells HM Passport Office staff about identifying and handling vulnerability and safeguarding issues connected to our customers.

From:
HM Passport Office
Published
19 December 2022

Documents

Vulnerability considerations for passports

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Details

This guidance tells HM Passport Office staff:

  • what vulnerability means
  • how to identify vulnerability considerations before, during and after a passport application
  • what to consider when they identify a vulnerability indicator
  • how to deal with passport applications when they identify a vulnerability indicator

Updates to this page

Published 19 December 2022

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