Corporate report
Issue briefing: How we're doing: our performance so far this year
This briefing explains how HMRC has performed between April and September 2014.
Documents
Details
This is a measurement of our first half year performance. It demonstrates:
- how much revenue we have collected
- our levels of customer service
- how well we have operated within our budget
It should also be judged on the pace of our innovation in changing the services we offer to our customers.