Guidance

LSR: replacing lost, stolen and recovered passports

Tells HM Passport Office staff how to deal with applications to replace passports that have been reported lost or stolen.

From:
HM Passport Office
Published
25 May 2011
Last updated
5 March 2025 — See all updates

Documents

LSR: replacing lost, stolen and recovered passports (accessible)

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LSR: replacing lost, stolen and recovered passports

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Details

This guidance tells HM Passport Office staff how to deal with:

  • passport applications to replace a passport a customer has reported as lost or stolen
  • a passport a customer had previously declared lost or stolen but has now found (known as a recovered passport)

Updates to this page

Published 25 May 2011
Last updated 5 March 2025 show all updates

  1. This guidance has been updated to clarify the process for requesting loss information from the customer.

  2. Updated the LSR: how to replace lost, stolen and recovered passports guide. A full list of changes can be found in the guide.

  3. Updated to reflect the change in our sovereign from Her Majesty Queen Elizabeth II to His Majesty King Charles III.

  4. Accessible version added.

  5. Updated guidance and renamed to 'Lost, stolen and recovered passports: examiner guidance'.

  6. First published.

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