Transparency data

Service standards performance data 2020-2021

Performance data against the Regulator of Social Housing's service standards for 2020-2021

• From: Regulator of Social Housing
• Published: 8 July 2021

Applies to England

Documents

Service standards performance data 2020-21

HTML

Service standards performance data 2020-21

PDF, 153 KB, 7 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email enquiries@rsh.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The Regulator of Social Housing has in place a range of statutory processes and provides services to the regulated social housing sector and its stakeholders.

The service standards are in place to give a clear indication of the level of service people getting in touch with the regulator on various matters can expect. The data gives a rating of our performance against the service standards and provides explanations where necessary.

The service standards page clearly sets out how we handle enquiries and complaints, and the timescales within which people can expect a response to a query or complaint.

Published 8 July 2021