Guidance

Service standards performance data 2021-2022

Performance data against the Regulator of Social Housing's service standards for 2021-2022

• From: Regulator of Social Housing
• Published: 9 November 2022

Applies to England

Documents

Service standards performance data 2021-22

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Service standards performance data 2021-22

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Details

The Regulator of Social Housing has in place a range of statutory processes and provides services to the regulated social housing sector and its stakeholders.

The service standards are in place to give a clear indication of the level of service people getting in touch with the regulator on various matters can expect. The data gives a rating of our performance against the service standards and provides explanations where necessary.

The service standards page clearly sets out how we handle enquiries and complaints, and the timescales within which people can expect a response to a query or complaint.

Published 9 November 2022