Guidance

Set up a variable Direct Debit to pay for HM Land Registry services

How Business e-services customers set up a variable Direct Debit to pay fees for HM Land Registry services.

Applies to England and Wales

Documents

Paying for HM Land Registry services by variable Direct Debit

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Details

Access to Business e-services through the portal and Business Gateway is free, but you need at least 1 variable Direct Debit (VDD) account to pay fees for services.

To set up a VDD account with us, fill in the application form and mandate, page 13 to 15, of the PDF document above: Paying for HM Land Registry services by variable Direct Debit.

New customer

If you are a new customer applying for Business e-services you should fill in and submit the VDD application form and Direct Debit mandate with your application for HM Land Registry Business e-services and any other relevant documents such as:

Existing customer

If you are an existing customer applying for additional Business e-services, you can fill in and submit the VDD application form and Direct Debit mandate with your application for additional Business e-services along with any other relevant documents including the:

Alternatively, if you are an existing customer wanting to apply for a new VDD account, you can send us a standalone VDD application form. Fill in and sign the VDD application form and Direct Debit mandate. You can send them to us electronically, or by post to:

Service Access Team

PO Box 650
Southfield House
Southfield Way
Durham
DH1 9LR

Service Access Team
DX 313201
Durham 24

Help and support

If you have a query about applying for a new VDD account, you can send us a message or phone 0300 006 0411.

Updates to this page

Published 31 August 2017
Last updated 9 November 2020 + show all updates
  1. We've added a link to submit an application electronically.

  2. We've updated the 'Paying for HM Land Registry services by variable Direct Debit' PDF to show the notification e-mail address has changed to noreply.hmlr@email-communication.landregistry.gov.uk. We've also updated the URL for the HM Land Registry Portal Login to https://eservices.landregistry.gov.uk/.

  3. We have amended our terms and conditions for customers with direct debit accounts not associated with the portal to record a change in our notification processes. We have updated our system, customers will now receive two separate direct debit notifications, one with a PDF file attached with a breakdown of the total amount to be collected and a second with a link to the information in CSV format.

  4. First published.

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