Research and analysis

Social Fund alignment payments (crisis loans) research

Research to gain an understanding of the motivations and experience of customers applying for a Social Fund alignment payment.

• From: Department for Work and Pensions
• Published: 31 March 2011

Documents

Social Fund alignment payments (crisis loans) research

Ref: DWP Customer Insight Directorate Research Report 3

HTML

Social Fund alignment payments (crisis loans) research

Ref: ISBN 978-1-84947-505-1, DWP Customer Insight Directorate Research Report 3

PDF, 159 KB, 29 pages

Details

This report details the findings generated by a small-scale qualitative research project undertaken to gain an understanding of the motivations and experience of customers applying for a Social Fund alignment payment.

Crisis Loans are not available any more. If you need help with emergency household costs, you may be able to get help through:

• a Budgeting Advance if you’re getting Universal Credit
• a Budgeting Loan if you’re getting other benefits

Published 31 March 2011