Research and analysis

Tackling the loyalty penalty

An executive summary of the CMA's response to a super-complaint made by Citizens Advice on 28 September 2018

• From: Competition and Markets Authority
• Published: 19 December 2018

Documents

Tackling the loyalty penalty

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Tackling the loyalty penalty

PDF, 213 KB, 13 pages

Details

For more information on the investigation into this super-complaint, visit the loyalty penalty investigation page.

Published 19 December 2018