Guidance

What are super-complaints?

A short guide on super-complaints and who can make them to the Competition and Markets Authority (CMA).

• From: Competition and Markets Authority and Department for Business and Trade
• Published: 7 May 2015
• Last updated: 26 February 2025 — See all updates

Documents

What are super-complaints?

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Super-complaints: guidance for bodies seeking designation as super-complainants

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Details

These documents provide information about super-complaints.

The ‘What are super-complaints’ document summarises:

• what super-complaints are
• who can make them to the Competition and Markets Authority (CMA)
• the actions that can be taken following a complaint

The ‘Super-complaints: guidance for bodies seeking designation as super-complainants’ document provides guidance for bodies seeking designation as super-complainants.

More information about the process is in our ‘How consumer bodies can make super-complaints’ guidance.

Published 7 May 2015

Last updated 26 February 2025 + show all updates

1. 26 February 2025

   'Super-complaints: guidance for bodies seeking designation as super-complainants' added to page.

2. 7 May 2015

   First published.