Guidance

The Public Sector Contract - Call-Off Schedules

Call-Off Schedules for the Public Sector Contract

Documents

Call-Off Schedule 1 - Transparency Reports

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 2 - Staff Transfer

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 3 - Continuous Improvement

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 4 - Call-Off Tender

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 5 - Pricing Details

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 6 - ICT Services

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 7 - Key Supplier Staff

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 8 - Business Continuity and Disaster Recovery

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 9 - Security

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 10 - Exit Management

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 11 - Installation Works

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 12 - Clustering

Call-Off Schedule 13 - Implementation Plan and Testing

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 14 - Service Levels

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 15 - Call-Off Contract Management

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 16 - Benchmarking

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 17 - MOD Terms

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 18 - Background Checks

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 19 - Scottish Law

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 20 - Specification

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 21 - Northern Ireland Law

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 22 - Lease Terms

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 1 - Transparency Reports

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 2 - Staff Transfer

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 3 - Continuous Improvement

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 4 - Call-Off Tender

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 5 - Pricing Details

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 6 - ICT Services

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 7 - Key Supplier Staff

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 8 - Business Continuity and Disaster Recovery

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 9 - Security

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 10 - Exit Management

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 11 - Installation Works

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 12 - Clustering

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 13 - Implementation Plan and Testing

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 14 - Service Levels

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 15 - Call-Off Contract Management

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 16 - Benchmarking

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 17 - MOD Terms

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 18 - Background Checks

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 19 - Scottish Law

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 20 - Specification

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 21 - Northern Ireland Law

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Call-Off Schedule 22 - Lease Terms

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@crowncommercial.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Call-off schedules are used when suppliers sell their goods or services to buyers.

Buyers can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.

Useful terms

Transparency reports Contractual information the buyer needs from the supplier so that it can meet its public accountability and transparency requirements.
Staff transfer How CCS, the buyer or the supplier protect employees’ rights when the organisation or service they work for transfers to a new employer.
Continuous improvement The requirement that the supplier always improves how it delivers the call-off contract.
Call-off tender How the supplier will meet the requirements of a call-off contract.
Call-off pricing details Pricing information that isn’t in the call-off order form. Placeholder for additional pricing information.
ICT services Additional terms for the delivery of ICT services.
Key supplier staff Restrictions on a supplier changing staff that are crucial to the contract.
Business continuity and disaster recovery What the supplier must do to make sure the contract can still be delivered even if there is an unexpected event.
Security What the supplier must do to ensure that buyer data and deliverables are secure.
Exit management What the supplier needs to do at the end of a call-off contract to help the buyer continue to deliver public services.
Installation works What the supplier needs to do when installing items for the buyer.
Clustering Enables multiple buyers to join together to buy more efficiently.
Mobilisation plan and testing The agreed plan for when the deliverables will be provided and tested to ensure they meet the requirements.
Service levels The standards of service required by the buyer and what happens when these aren’t met.
Contract management How the supplier and the buyer should work together on the call-off contract.
Service levels The standards of service required by the buyer and what happens when these aren’t met.
Benchmarking A process for comparing the value of the supplier against other providers.
MoD terms Any additional terms required by MoD buyers.
Call-off specification Further details about what has been ordered under a call-off contract.

These documents are draft versions only, and should not be downloaded directly for use. CCS will customise the documents for individual procurements and these will be found in the relevant bid pack.

Updates to this page

Published 1 May 2018
Last updated 21 July 2022 + show all updates
  1. Attachments have been uploaded in accessible versions

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