Guidance

The Public Sector Contract - Call-Off Schedules

Call-Off Schedules for the Public Sector Contract

From:
Crown Commercial Service
Published
1 May 2018
Last updated
21 July 2022 — See all updates

Documents

Call-Off Schedule 1 - Transparency Reports

ODT, 7.15 KB

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Call-Off Schedule 2 - Staff Transfer

ODT, 50.6 KB

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Call-Off Schedule 3 - Continuous Improvement

ODT, 8.08 KB

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Call-Off Schedule 4 - Call-Off Tender

ODT, 4.8 KB

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Call-Off Schedule 5 - Pricing Details

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Call-Off Schedule 6 - ICT Services

ODT, 23.4 KB

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Call-Off Schedule 7 - Key Supplier Staff

ODT, 7.39 KB

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Call-Off Schedule 8 - Business Continuity and Disaster Recovery

ODT, 16.8 KB

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Call-Off Schedule 9 - Security

ODT, 32.9 KB

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Call-Off Schedule 10 - Exit Management

ODT, 18 KB

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Call-Off Schedule 11 - Installation Works

ODT, 6.84 KB

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Call-Off Schedule 12 - Clustering

ODT, 14 KB

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Call-Off Schedule 13 - Implementation Plan and Testing

ODT, 27.7 KB

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Call-Off Schedule 14 - Service Levels

ODT, 14.3 KB

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Call-Off Schedule 15 - Call-Off Contract Management

ODT, 9.06 KB

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Call-Off Schedule 16 - Benchmarking

ODT, 13.1 KB

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Call-Off Schedule 17 - MOD Terms

ODT, 10.2 KB

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Call-Off Schedule 18 - Background Checks

ODT, 8.18 KB

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Call-Off Schedule 19 - Scottish Law

ODT, 9.38 KB

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Call-Off Schedule 20 - Specification

ODT, 4.7 KB

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Call-Off Schedule 21 - Northern Ireland Law

ODT, 7.7 KB

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Call-Off Schedule 22 - Lease Terms

ODT, 36.2 KB

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Call-Off Schedule 1 - Transparency Reports

PDF, 69.2 KB, 2 pages

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Call-Off Schedule 2 - Staff Transfer

PDF, 590 KB, 39 pages

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Call-Off Schedule 3 - Continuous Improvement

PDF, 60.6 KB, 2 pages

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Call-Off Schedule 4 - Call-Off Tender

PDF, 175 KB, 2 pages

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Call-Off Schedule 5 - Pricing Details

PDF, 6.38 KB, 2 pages

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Call-Off Schedule 6 - ICT Services

PDF, 415 KB, 12 pages

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Call-Off Schedule 7 - Key Supplier Staff

PDF, 57.3 KB, 3 pages

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Call-Off Schedule 8 - Business Continuity and Disaster Recovery

PDF, 461 KB, 7 pages

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Call-Off Schedule 9 - Security

PDF, 439 KB, 21 pages

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Call-Off Schedule 10 - Exit Management

PDF, 391 KB, 9 pages

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Call-Off Schedule 11 - Installation Works

PDF, 55.6 KB, 1 page

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Call-Off Schedule 12 - Clustering

PDF, 64.8 KB, 3 pages

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Call-Off Schedule 13 - Implementation Plan and Testing

PDF, 580 KB, 16 pages

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Call-Off Schedule 14 - Service Levels

PDF, 88.7 KB, 7 pages

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Call-Off Schedule 15 - Call-Off Contract Management

PDF, 190 KB, 4 pages

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Call-Off Schedule 16 - Benchmarking

PDF, 286 KB, 5 pages

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Call-Off Schedule 17 - MOD Terms

PDF, 68.5 KB, 4 pages

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Call-Off Schedule 18 - Background Checks

PDF, 54.8 KB, 2 pages

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Call-Off Schedule 19 - Scottish Law

PDF, 375 KB, 3 pages

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Call-Off Schedule 20 - Specification

PDF, 36.9 KB, 1 page

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Call-Off Schedule 21 - Northern Ireland Law

PDF, 112 KB, 2 pages

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Call-Off Schedule 22 - Lease Terms

PDF, 375 KB, 21 pages

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Details

Call-off schedules are used when suppliers sell their goods or services to buyers.

Buyers can choose which schedules to include and whether to edit these template schedules when they form a call-off contract.

Useful terms

Transparency reports Contractual information the buyer needs from the supplier so that it can meet its public accountability and transparency requirements.
Staff transfer How CCS, the buyer or the supplier protect employees’ rights when the organisation or service they work for transfers to a new employer.
Continuous improvement The requirement that the supplier always improves how it delivers the call-off contract.
Call-off tender How the supplier will meet the requirements of a call-off contract.
Call-off pricing details Pricing information that isn’t in the call-off order form. Placeholder for additional pricing information.
ICT services Additional terms for the delivery of ICT services.
Key supplier staff Restrictions on a supplier changing staff that are crucial to the contract.
Business continuity and disaster recovery What the supplier must do to make sure the contract can still be delivered even if there is an unexpected event.
Security What the supplier must do to ensure that buyer data and deliverables are secure.
Exit management What the supplier needs to do at the end of a call-off contract to help the buyer continue to deliver public services.
Installation works What the supplier needs to do when installing items for the buyer.
Clustering Enables multiple buyers to join together to buy more efficiently.
Mobilisation plan and testing The agreed plan for when the deliverables will be provided and tested to ensure they meet the requirements.
Service levels The standards of service required by the buyer and what happens when these aren’t met.
Contract management How the supplier and the buyer should work together on the call-off contract.
Service levels The standards of service required by the buyer and what happens when these aren’t met.
Benchmarking A process for comparing the value of the supplier against other providers.
MoD terms Any additional terms required by MoD buyers.
Call-off specification Further details about what has been ordered under a call-off contract.

These documents are draft versions only, and should not be downloaded directly for use. CCS will customise the documents for individual procurements and these will be found in the relevant bid pack.

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Published 1 May 2018
Last updated 21 July 2022 + show all updates

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