Guidance

Policies and service standards

The regulator's policies and standards of service

• From: Regulator of Social Housing
• Published: 18 January 2019
• Last updated: 28 February 2022 — See all updates

Applies to England

Our complaints and appeals processes, service standards, and privacy notice

• Service standards
• Complaints process
• How to appeal against our decisions
• Unacceptable behaviour

Other documents

• Privacy notice
• Regulator of Social Housing: business impact target
• Regulator of Social Housing: innovation plan
• Regulator of Social Housing: whistleblowing reports

• How to report suspicions of fraud, bribery or corruption at the Regulator of Social Housing

• RSH’s letters to registered providers

Published 18 January 2019

Last updated 28 February 2022 + show all updates

1. 28 February 2022

   Contact details published to report any suspicions of fraud, bribery or corruption at RSH.

2. 18 January 2019

   First published.