Guidance

Universal Credit: how it helps you into work

If you're on a low income or out of work, Universal Credit supports you to find a job or increase the hours you work.

Opening up work

Universal Credit is designed to make sure that you’re better off in work, by topping up your wages each month while you need it.

Your Universal Credit payment reduces gradually as you earn more, and will increase again if your job ends or your earnings go down.

Universal Credit coins infographic

Universal Credit adjusts automatically if your earnings change, so taking a job will be worth your while – even if it’s a temporary job or for just a few hours a week. There are no limits on the number of hours you can work, and if your job ends, it’s easy to start your Universal Credit payments again.

Support from your work coach

Universal Credit provides you with personal support from a work coach to help you move into work, find a better job or build a career. Your work coach can give you advice about things like:

  • job opportunities and training suitable for you
  • improving your CV and making successful job applications
  • increasing your hours or earning more
  • help available to pay towards childcare costs
  • where to get help with managing your money

Help available for parents

In addition to other childcare support available for parents and carers, parents claiming Universal Credit can get support with their childcare costs to help them move into work and increase their hours.

You can claim up to 85% of your paid–out childcare costs, up to a monthly limit of £1,031.88 for one child, and £1,768.94 for 2 or more children.

Find out more about what Universal Credit means for families.

When you can claim Universal Credit

Universal Credit is now available everywhere, if you make a new claim for benefit we’ll tell you whether you should claim Universal Credit.

See the list of benefits that Universal Credit replaces.

If you’re already claiming benefits, you don’t need to do anything now. We’ll let you know at the right time if you need to claim Universal Credit instead.

More detailed advice

There’s also information and advice about the benefits Universal Credit offers employers, as well as guides on claiming Universal Credit.

Updates to this page

Published 2 November 2015
Last updated 7 April 2025 show all updates
  1. On 7 April, the maximum amount you can receive for childcare costs increased to £1,031.88 for one child, and £1,768.94 for 2 or more children.

  2. Content updated to show Universal Credit is now available everywhere.

  3. First published.

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