TCM0204180 - Passported benefits - Healthy Start vouchers: Healthy Start vouchers - temporary reference number cases (Info)

In order for the Healthy Start Issuing Unit (HSIU) to distribute Healthy Start vouchers to people who’ve been allocated a temporary reference number (NONO), a spreadsheet has been created to list these cases.

HSIU will forward a spreadsheet to a named person on a four-weekly basis, listing existing and new customers who’ve applied for Healthy Start vouchers but only have a temporary reference number (NONO).

There are two sheets within the NONO spreadsheet - new NONOs and existing NONOs. You’ll only be taking action on the new NONO sheet.

The existing NONO sheet is currently emailed to the PFA team. PFA will check if the NONO has been changed to a NINO and inform HSIU of that NINO on the spreadsheet. PFA will then return the spreadsheet to you. You must collate the information and return it to the originator at HSIU.

There is an Action Guide for this subject, select TCM0204200 to access it