VATRES8000 - Personal exports - retail exports: Handling of correspondence: Contents
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VATRES8100Introduction
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VATRES8300Use of out of date documents
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VATRES8400Non receipt of refund
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VATRES8500Failure to comply with conditions
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VATRES8600Complaints about admin charges
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VATRES8700Refunds of VAT on services
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VATRES8800Complaint about the availability of VAT retail export scheme for non-EC visitors
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VATRES8900Form not stamped by EC customs
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VATRES9000Problems encountered at other EC departure points
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VATRES9100Overseas stamping of refund forms
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VATRES9200Issue of duplicate refund form when stamped original has not been received by retailer
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VATRES9300Refund form left in drop box and subsequently rejected
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VATRES9400Inadequate description of goods on VAT 407