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Reports, analysis and official statistics
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Data, Freedom of Information releases and corporate reports
Regulatory Policy Committee opinion on BEIS' impact assessment of the Consumer Protection (Amendment) (EU Exit) Regulations 2018
Household Final Consumption Expenditure (HHFCE), including all expenditure on goods and services by members of UK households.
Research exploring individuals’ experiences of having and making a complaint, dispute or mandatory reconsideration.
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A research paper from the FCA
Report setting out the actual expenditure and outcomes of BEIS’s consumer-funded policies
Our approach to and measurement of error and fraud for each of the main COVID-19 support schemes.
The 'shopping basket' of items making up the suite of consumer price inflation indices (CPIH, CPI & RPI) are reviewed every year. Some items are taken out of the basket, some are brought in, to reflect changes in the market...
OISC online presentation on expectations in consumer care
Good practice in the design and presentation of customer survey evidence in merger cases.
Product Safety Report for SEG brand Garage consumer units sold via Amazon presenting a risk of fire.
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