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Bank scores reveal what’s out there for customers and holds providers to account during time of financial pressure
Heat network customers to get better protections over energy bills.
First published during the 2022 to 2024 Sunak Conservative government
Employment Tribunal decision.
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
This paper sets out the CMA’s key findings from its programme of work on vulnerable consumers.
The CMA calls for views on how it works with the sector regulators to promote competition for the benefit of consumers
A speech delivered by the Chair of the Competition and Markets Authority, Marcus Bokkerink.
Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour.
Paper from the CMA's Data, Technology and Analytics (DaTA) Unit, identifying potential harms to competition and consumers from the use of algorithms.
Results of our 2024 pharmaceutical industry customer survey carried out by an independent party.
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