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Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
We're seeking your views on how to ensure that our regulatory, competition and enforcement regimes are suitable for the modern economy and the modern consumer.
A speech by Sarah Cardell, CEO of the Competition and Markets Authority (CMA), delivered at the CMA's 10 year anniversary event.
Guidance on what to think about if you are considering joining a scheme.
Study of the problems consumers faced with purchases, their impacts on consumers and how successfully they were resolved.
The Consumer Protection Partnership (CPP) brings together organisations within the consumer landscape to better identify, prioritise and coordinate collective action to tackle the issues causing greatest detriment to consumers. Its role is to ensure that important issues do not fall...
A research paper from the CMA
The CMA is looking at consumer protection in the green heating and insulation sector.
Explains how public enforcers can use increased powers from the Consumer Rights Act to stop breaches of consumer law.
Information about suspected side effects of e-cigarettes and how to report side effects.
Paper from the CMA's Data, Technology and Analytics (DaTA) Unit, identifying potential harms to competition and consumers from the use of algorithms.
Advice for higher education providers and undergraduate students to help them understand their obligations under consumer protection law.
OISC online presentation on expectations in consumer care
Find out the information you must give to customers on food products and how to give it.
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
Literature review for BIS to explore the relationships between, and evidence base for, consumer empowerment and economic growth. Identifies …
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