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Data, Freedom of Information releases and corporate reports
Product security factsheet accompanying the Product Security and Telecommunications Infrastructure Bill, outlining the problems the Bill will address and how.
We are seeking views on proposals to allow the creation of innovative data-driven services, for the benefit of consumers.
Research into consumer attitudes and behaviours in relation to product safety.
The CMA is undertaking work on consumer vulnerability.
The Office of Fair Trading ( OFT ) was responsible for protecting consumer interests throughout the UK. Its responsibilities have been passed to a number of different organisations. View the closed OFT site in the UK Government Web Archive ....
Documents relating to the consumer regulation changes outlined by the social housing white paper
The CMA is consulting on advice for trader recommendation sites on how to stay on the right side of the law – meaning better protection for consumers.
Case study on the ‘Know your consumer rights’ campaign led by BIS in partnership with the Office of Fair Trading and Consumer Focus.
A 60-second summary on what you need to know following the CMA’s energy market investigation.
Postwatch was set up in 2001 to assist customers with disputes or complaints relating to postal services in the UK. In 2008, it merged with Energywatch to form Consumer Focus.
Resources for individuals and organisations to use supporting a variety of safety awareness campaigns.
Guidance for food businesses on the Weights and Measures (Food) (Amendment) Regulations 2014.
These reports set out the Regulator of Social Housing’s approach to consumer regulation.
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