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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
How we will approach consumer regulation from 1 April 2024.
A survey looking at the consumer experience over 2013 and 2014.
Smart meters put consumers in control of their energy use, allowing them to adopt energy efficiency measures that can help save money on their energy bills and offset price increases.
A call for evidence on the commercial use of consumer data.
How costs to the consumer are affected by changes in energy and climate change policy.
Information on methods used by fraudsters to target members of the public when using online financial and retail services.
What you need to know about and do to comply with the law and keep consumers safe.
What packaged goods are, how they are labelled, units of measurements used and compliance with weights and measures regulation.
Summary of consumer rights for undergraduate students who are choosing or taking higher education courses.
Information providing useful details about the OISC, guidance towards immigration advice, frequently asked questions and getting the best from your adviser.
This research shows positive and negative impacts of different algorithmic designs on consumer choice and the economy.
Regulatory Policy Committee opinion on DCMS' Digital Markets, Competition and Consumers Bill – IA relating to new pro-competition regime relating to digital markets
A 60-second summary on how consumer protection law applies to higher education providers and how to comply with it.
How to ensure the products you make or import comply with the law and are safe for consumers to use.
VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.
This paper sets out principles for when the CMA will use field and online experiments and describes best practice for conducting them.
Information on how the CMA investigated the merger, and how you can find out more.
The Privacy and Consumer Advisory Group (PCAG) advises the government on how to provide users with a simple, trusted and secure means of accessing public services.
Don’t include personal or financial information like your National Insurance number or credit card details.
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